Saturday, December 22, 2007

Message From Ron Tracy

Hello Everyone,

It's been several months since our last call so I thought that it was about time to update everyone on some ONE Group happenings...

1. North American Executive Calls: The Directors had indicated at the October Conference that they would begin hosting a monthly Executive call region by region. Unfortunately, their erratic travel schedules have prevented them from following through on this thus far. January looks equally as hectic as Narelle and Colin have some family time planned for the last half of the month and will not be available. Rather than wait until their schedules align, I'll plan to host a call in early January and will send out call details soon.

2. Marketing Manager: I've accepted the position of Marketing Manager for OG and will be spending some extended time in Australia in early '08 setting up a number of new and exciting initiatives. We've added a very experienced graphic designer and a brand manager to our newly created marketing team and I'm confident that you'll begin to enjoy the benefits from some of their work early next year.

3. MiOrganicFuture: This new, optional, subscription based lead generation website is very near completion. Significant development delays from our provider have postponed our launch date by several months but I expect all to be in place for a mid January launch.

That's all for now...

Merry Christmas and Happy New Year to all!

Warm regards,
Ron

Wednesday, December 19, 2007

Buyers at Risk: Christmas Season of Toxic Recalls

As we pass through the season of toy recalls into the season of Christmas consumerism, none of the presidential candidates on either side of the aisle have focused on a singular issue that would send a powerful signal of commitment to protecting Americans. The question of ensuring the security of Americans from the hazards to their health contained in hundreds of consumer products hangs like a ripe fruit for any candidate willing to pick it.

Who is out there protecting Americans from these hidden hazards?
The answer: practically nobody.

We now know what happens when illegal substances like lead are integrated into toys and shipped to the United States from China: They slip into the country past the eviscerated Consumer Product Safety Commission, whose sole toy inspector spends most of his time making sure toys don't break in children's hands, rather than assessing the toxic substances that may enter into their bodies. In fact, the CPSC's budget has dropped in a more or less inverse proportion to U.S. toy manufacturers sourcing production in China.

Hillary Clinton may have called for greater vigilance of our imports from China, but it's not just illegal substances like lead that are being integrated into an array of consumer products. A host of substances suspected of causing cancer, mutating genes and disrupting the reproductive system are permitted in the United States, while much of the world -- our economic peers in Europe, Japan and even in emerging economies like Korea -- are banning them from use.
U.S. influence has been slipping globally, diminished by a bellicose foreign policy, the rapidly dropping clout of the dollar and the quicksand of Iraq. But nowhere are Americans feeling this shrinking global presence more than in the realm of their safety from consumer products that can cause innumerous life-threatening health problems.

Once, 30 years ago, the United States was the leader on environmental protection. What we did in America -- creating the EPA, passing laws regulating chemicals -- was followed by the rest of the world. The Toxic Substances Control Act was our law. It was the first in the world to address the potential health dangers from chemicals. But it included a massive loophole: Any chemical already on the market as of 1981 did not have to undergo any testing for its effects on human health or the environment.

The result: Some 30 years later, 90 percent of the chemicals on the market today -- some 65,000 substances -- have never been assessed for their toxicity.

Over the intervening 26 years, our laws have not kept up with the exponential increase in scientific knowledge of chemicals' effects on the human body. But the rest of the world is moving ahead. Those moves are being led by the European Union, which now includes nearly 500 million people in 27 countries -- a market far larger than the United States.

Why did the EU make the changes? It's just good business. They are looking at the billions of dollars in costs to public health triggered by exposure to toxic chemicals. They did the math. It's cheaper to act before the problem worsens. They are taking a preventative stance, while the United States remains complacent with the status quo.

Take toys, for example: the Europeans responded to a growing body of evidence suggesting that a plastic additive called phthalates may contribute to decreased production of testosterone in infant boys by banning the substance from use in products aimed at children under the age of 3. Much of the evidence used by the Europeans to make that decision came from American scientists, some of whom have been supported in their research by our own EPA. But no one in the U.S. government has been willing to listen.

The result: Toys are manufactured in China without phthalates for export to the European Union and with phthalates for export to the United States. European manufacturers have found far less toxic alternatives, and European kids have as many plastic animals and other goofy playthings as their American counterparts.

Another example, cosmetics: No independent body anywhere in the United States independently assesses the safety of ingredients used in cosmetics. Who knew how many carcinogenic, mutagenic and reproductive system inhibitors are included in cosmetics? Now we know, because the Europeans have published a "negative" list banning such substances from cosmetics now sold in Europe. And not just Europe: increasing numbers of emerging economies, like Korea and Brazil, are beginning to look to Brussels, capitol of the EU, and not Washington for guidance on how to address such potential hazards.

Altogether, America's bluff is being called: The world's other major economy is showing that safety and financial success are not mutually exclusive. Indeed, at a time of rising environmental sensitivity in the marketplace, many of these "greener" businesses are now posing a competitive challenge to U.S. producers. The first candidate to realize that this issue strikes directly at American's sense of safety and security will reap major benefits at the polls.


Straight to the source: http://www.alternet.org/story/71031/

Monday, December 17, 2007

Salvation Army seeing decline in red kettle contributions

This headline is appearing in every city across the United States this year.

Due to rising economic insecurity, people are just not being as generous this year with their donations to noble causes.

I highly encourage you to visit the Salvation Army online where you can learn more about how to make a difference through contributing. And hey ~ it doesn't have to be money!! You can give your time, your extra food, your extra blankets....

HOW YOUR DONATIONS WORK

Christmas
The "miracle" of Christmas is repeated over and over again through the joy of caring and sharing.The traditional red kettle is an integral part of the Christmas scene, with millions of dollars donated each year to aid needy families, seniors, and the homeless, in keeping with the spirit of the season.

Donations provide Christmas dinners, clothing, and toys for families in need. Financial assistance also helps with basic necessities, along with seasonal aid. Families of prisoners often are included.

Volunteers distribute gifts to shut-ins in hospitals and nursing homes, and shelters are open for sit-down dinners. The Salvation Army endeavors to bring spiritual light and love to those it serves at Christmas so that the real meaning of the season is not forgotten.

Many families receive aid over a period of months after the Christmas season as well, people struggling with difficult family, emotional, or employment problems.

League of Mercy
Loneliness is a serious problem that no medicine can cure. This is evident in hospitals, convalescent and nursing homes, correctional institutions, veteran's medical centers, and children's homes. The Salvation Army formed the League of Mercy to help alleviate such suffering.

The League of Mercy is a visitation program that connects volunteers and Salvation Army officers and soldiers to those with special needs in hospitals, nursing homes, and correctional facilities.

Seniors
Increasing numbers of older Americans present special challenges for housing, employment, and recreation. Community programs give seniors renewed interest and zest for life.

Contemporary residences are provided, as well as retirement developments for the elderly. They provide safe and comfortable living accommodations at moderate cost. Cooperative efforts with federal, state, and local programs help provide hot meals to housebound seniors.


To see more ways the Salvation Army makes a difference and to help them this year visit the following link:
Let's Succeed Together!
Blessings,
Candy

New ONE Group Company Overview in Back Office

In case you haven't been lurking around in your Member's Area lately, there is a new/updated resource for us to use called, "ONE Group Enterprise Profile (Nov. 07)." It is found under Marketing Tools, Company Overview beneath the Organic & Natural Living Newspaper.

WHEN TO USE:
When you have a prospect interested in the opportunity, I personally recommend sending this document in an attachment. If in person, you may print it out. (Not sure if OG will print to sell). It is only 8 pages, so you could print front and back for 4 pages. I think it is a lovely presentation and best of all - it has CURRENT information! :-)

Other resources to give Representative prospects to help them make informed decisions about the opportunity:

1) The link to your mienterprize.com website for the 5 minute overview.
2) The link to your mionegroup.com/earn section which details everything.
3) Access to the Member's Area (please email me if you don't have this information)
4) YouTube videos from conferences, from Alf, Narelle, etc.
5) 3-Way into Conference Calls
6) 3-Way with Your Sponsor/Upline


To your success~

Blessings,
Candy

Sunday, December 16, 2007

NEW!! Cleansers Available in Sample Sachets

ONE Group has now added Sample Sachets
for the Cleansers for the four skin types!

Though "giving" these away is not cost affordable, you could always charge for a Sample of the Skin Care by offering a Sachet of Cleanser, a Sachet of Conditioner, and a Sachet of Moisturizer for cost. This way you are not profiting on them, but also not losing money and the prospect will be able to try the range affordable before purchase!

What other ideas do you have for using these sample sachets?
What ideas do you have for the Travel Size products?
Please share your ideas! :-)

Saturday, December 15, 2007

Ask Bath & Body Works to Make Safe Holiday Gifts

Source: http://www.safecosmetics.org/action/bbworks.cfm

The holidays are upon us and the scent of cosmetic gift baskets is in the air—especially at Bath & Body Works. The retailer’s holiday Sugar & Spice, Glittery Gumdrop and Twisted Peppermint products contain a lot of “fragrance,” a mystery ingredient often made from dozens—even hundreds—of individual chemicals that don't appear on ingredient labels and that may be more naughty than nice for your health.

The Skin Deep cosmetic safety database lists fragrance as a cosmetic ingredient to avoid whenever possible. Because of a giant loophole in federal law, companies are not required to list on product labels any of the chemicals in a fragrance mixture. Fragrances can contain neurotoxins, allergens and phthalates, chemicals that have been linked to reproductive problems, testicular cancer and early puberty in girls—which is, in turn, a risk factor for breast cancer.

Fragrance, as your nose knows, is a major ingredient in these Bath & Body Works holiday wares. But it's not the only ingredient we're checking twice: Sodium Laureth Sulfate, a main ingredient in the Sugar & Spice 3-in-1 Body Wash, is often contaminated with a hidden carcinogen called 1,4-Dioxane; and the Glittery Gumdrop lotion contains at least two parabens, chemicals that act like estrogen in the body and have been found in breast cancer tumors.

If young girls are on your holiday shopping list, steer clear of Bath & Body Works' American Girl line, marketed to tweens. The American Girl Truly Me Glistening Shower and Bath Wash warns on its back label: "Excessive use or prolonged exposure may cause irritation to skin and urinary tract." No surprise, then, that this bath wash and American Girl Shimmer roll-on fragrance contain skin irritants, organ sensitizers and suspected carcinogens. Exposure to these chemicals at critical windows of development, like pre-puberty, can be especially harmful.

The 1,500+ Bath & Body Works stores nationwide will be bustling this season with holiday shoppers buying fragrant lotion or soaps. Please tell Bath & Body Works that you don’t want to give or receive toxic body products this holiday season. We've provided a sample message below that you can edit, copy and paste into the company's online contact form, or deliver your message to their customer service line at (800) 395-1001.

Please copy this letter and submit it to Bath & Body Works online:

I am concerned that Bath & Body Works' scented lotions and soap products contain numerous ingredients that are linked to serious health affects, as well as potentially harmful undisclosed ingredients under the term “fragrance.” I deserve to know what's in the bath products I buy for my friends and family this holiday season, and to know that they're safe.

I urge you to take responsible action to protect your customers. Please disclose all of the components of the fragrances used in your products, and commit to phasing out all known and suspected carcinogens, mutagens and reproductive toxins from your products, beginning with those products marketed to young girls in the American Girl product line.

I hope that Bath & Body Works and parent company Limited Brands will take this issue seriously, and respond by signing the Compact for Safe Cosmetics, a meaningful commitment to make safer personal care products (see www.safecosmetics.org/companies). Limited Brands identifies itself as a values-based organization that prioritizes “doing what is right, pursuing excellence, working for the greater good and being inclusive.” Please illustrate these values with respect to the toxic chemicals in your products.

Thank you.

How To Protect Yourself From The Perfect 'Organic' Poison

By: Shane Ellison M. Sc.Source: http://www.newswithviews.com
December 15, 2007

If it tastes sweet spit it out, it might be DEG – a deadly ingredient commonly found in cough syrup, toothpaste and even vaccines. So deadly, it single handedly gave rise to the FDA in 1938. But the self appointed watch-dog has failed miserably at protecting the public from this perfect “organic” poison. The New York Times recently showed that “Over the years, the poison has been loaded into all varieties of medicine.”

A perfect poison is hard to come by. Most taste so nasty that the victim spits it out upon tasting it. This isn’t the case with DEG. It tastes like maple syrup. Therefore, it is easily swallowed. Victims have no idea that their kidney’s are about to fail. That breathing will become exceedingly difficult. That paralysis will set in and life end rapidly – before the word “poison” even crosses their mind.

The CIA loves perfect poisons like DEG. And so do governments – so it seems. A Chinese health official allowed the drug industry to unleash it on the open market. He was eventually sentenced to death. The Panamanian government mixed DEG into 260,000 bottles of cold medicine. In the US, the FDA “warns” against it. But it is still found on the shelves of our grocery stores.

Avoiding DEG can is as simple as reading labels. It is a cheap replacement to glycerin, which is commonly used in toothpaste, over-the-counter meds, vaccines as well as hair and skin products. If used, it is listed in the ingredient list – the fine print ingredient list. In general, if you can’t pronounce the ingredients listed on the back, don’t use it. But you can look for it listed as: 3-Oxa-1,5-pentanediol, Bis(2-hydroxyethyl)ether, 2,2'-Oxydiethanol, Diglycol, Dihydroxydiethyl ether; 2,2'-Dihydroxyethyl ether, Ethylene diglycol, 2,2'-Oxybisethanol, 2-(2-Hydroxyethoxy)ethanol.


Source http://healthtruthrevealed.com/full-page.php?id=14460834612&&page=article

*** This is certainly something you may want to share with your customers!

Friday, December 14, 2007

The Story of Stuff


If you didn't see the link in our Rep newsletter this week, I highly encourage you to watch this video! It is amazing and fun for the whole family.

Consider sharing it with your customers as a gift this holiday season, or New Year!

This Year Has 11 Months, From Alf Orpen

Many years ago a friend of mine Miyaki-san said to me there are 11 months to each year, and that the so-called 12th month is really a time to plan for the next year! I took that advice straight to heart and as it was December I began outlining my objectives for the next year.

The results for that following year were so close to what I had designed, that I have continued this practice ever since with results that always reflect a striking resemblance between the years outcome and my formative plans – what is also so remarkable is that the more I place a reality-check on my plan, without being limiting, the more precise it has been. I am not suggesting that I have perfected this process by any stretch of the imagination, in fact, I am still learning. What is clear to me however is that there is a process to creating an outcome and one important aspect is planning, or as I like to call it “designing”.

One of my loves is the etymology of words, that is; the root word as well as its original intended meaning. The word design is taken from the Latin root prefix “de” meaning form, from or about, and “sign” from signare meaning a mark or sign (as in signature). That is: a true design must have ones form or signature on it. After all a design does require a designer. The point here is that for any plan (design) to work, it must have your signature (your nature) on it. That is, it must come from you, if it is to work for you.

The design dictum states: “One does not plan and then try to make the circumstances fit those plans, one makes plans to fit the circumstances.In other words, don’t force anything – check the lay of the land and plan accordingly. One of the most important aspects of planning is the budget. In today’s society the most important things for us to budget are our time & money. It is clear from my personal experience that this is the stumbling point for many people, in most cases over-stretching both in the usage of time & money end up causing suffering of one kind or another. So what’s a budget? Simply put (and that’s always the best place to start: simplicity)it is the “reality check” aspect I mentioned above and from one dictionary definition it is “an itemised allotment of funds, time, etc., for a given period”.

What are your circumstances? How much time will reality allow you to grow your enterprise? How much money will reality allow you to grow your enterprise? Once you have ascertained the answers to those fundamental questions, the rest is quite simple (no one is saying “easy”). Just go for it. One step at a time, persistently, resting when necessary and applying yourself when necessary. As one person once wisely put it, business is a long-distance run and not a sprint. The balance of non-self-limiting planning and reality-check budgeting are indeed to borrow a principle; two sails of the same ship. Wishing you all a splendid 2008, full of enjoyment in your relationships and success in your business!

With Warm Regards,
Alf Orpen
ONE Group Founding Director
(This article is from the Dec. 2007 Representative Newsletter)

Multilevel Marketing Millions

By Brian Tracy

Eight Keys to MLM Success
If you're looking at a multi-level marketing opportunity, here are eight key considerations.

Look for a multi-level business that has, number one, quality products with a good reputation.
Never waste your time trying to sell anything that is not of excellent quality. Quality products are the starting point of your success in business. No successful business can ever be built on an average or mediocre product.

Look for Competitive Prices
Number two, look for a company that has prices that compare favorable with the competition. Remember, nobody's going to pay more for your product or service if they can get the same or equivalent somewhere else at a lower price. So check the price comparisons.

Demand a Money Back Guarantee
The third thing you look for is a 100 percent unconditional money-back guarantee. In other words, the product must be so good and the company must stand behind it so strongly that they're willing to give a 100 percent refund guarantee on anything that they sell. That's a very good rule for starting and building any business.

Carry a Small Inventory
The fourth key in finding a multi-level marketing opportunity is that there should be a small or zero inventory requirement. You should be able to get into a multi-level marketing business with very little money. Not more than a hundred dollars.

Keep Good Records
The fifth requirement is that the company provides prompt delivery and efficient internal bookkeeping. A multi-level marketing business that's well organized will be able to deliver your products within 24 or 48 hours for you to sell, or deliver to your customers. They'll also take very good care of the books and give you accurate financial statements each month.

Seek a Strong Support Organization
A sixth thing to look for is a strong support organization. This is perhaps as important, if not more important, than anything else. Look for a support organization that will offer you training, that will give you seminars on product knowledge, that will give you motivation, and give you opportunities for personal and business development. Many people who have started with multi-level marketing companies have gone on to be very successful in their own businesses because of the training they got from the multi-level company. If the company doesn't have a training system, try to find a company that does.

Honesty is the Best Policy
The seventh factor that you require is honesty and integrity. Make sure that the parent company has an impeccable reputation in the marketplace. Remember it has to be a company that you can be proud of. You should never have to make excuses for the company you're working for.

Product Should be Consumable
Products should be consumable, leading to reorders and repeat business. You should try to sell a product that people use up on a regular basis, so that if they're happy with it, they'll continue to reorder and reorder and reorder. And once you get a customer, sometimes you can have a customer for years.

Action Exercises
Here are two things you can do to put these ideas into action:

First, look for a product that you really like, use and enjoy yourself personally. You can only sell something to someone else if your heart is in it. And if your heart is in it you will enjoy using the product yourself.

Second, look for a product that has something new or special that makes it different and better than any other similar product in the market today. The number one reason that any product fails is because it is not superior to and different from the competition.

* From Candy,
If you have someone on the fence about the opportunity to join ONE Group, consider offering them this checklist for them to use as a guide. You can easily share what ONE Group offers in each of these requirements. The third party list will reinforce your prospect's confidence in the industry as a whole. By additionally providing detailed information how our opportunity meets (and EXCEEDS) the criteria, your prospect will be able to come to a more informed decision!

I highly recommend visiting Brian Tracy's website which is found to the righthand side of the blog and subscribing to his tips and hints via email.

Wednesday, December 12, 2007

Special Conference Call

SPECIAL NOTICE: OrganicPro Team Call!
(hosted by Managing Executive, Ronit Rosen)

Ronit is hosting a very special guest on her team call!

Senior Executive Alora Waldron has graciously accepted her invitation to share her knowledge and enthusiasm with you. Alora is one of the most successful representatives and our upline. Come learn about effective planning for your ONE Group business, how to set goals and how to reach your goals.

Join us on this call to learn and ask your questions! Learn from others' questions or comments...

When: Monday, December 17, 2007
Time: 9pm North American East Coast (6pm Pacific time).
Please RSVP to: Ronit@OptionsForHealth.net or 301.928.0212.
Dial-in: 1-605-475-6111. Participant Code: 411604.

How to Achieve Your Dreams ~ by Alf Orpen

Highlights from Alf Orpen's Introduction
(compiled by Ronit Rosen)

Summary of Alf Orpen's Introduction, from the North American Conference.

First, we must acknowledge on a deep level the whole picture. We need to see who we are and what we are about. We start from where we are -- it's not about someone else... It's about YOU!
Environment:
50-100 species are going extinct daily. One year of gas used by humans took 1 million years to create. 77,000 acres of forest are being torn down every year...

The POWER to change this situation comes from business. The definition of enterprise is 'life force'. There are infinite possibilities -- it's not about 'sustainability' but having organic and natural balance in abundance and prosperity; anything is possible and it is. The future begins today, now and every day it begins today.

5 Fundamentals for Growing Your Business:

1. begin with clarity; WHY? What do you want to do with it? How much is enough -- what do you want your life to look like? What do you want the world to look like?Clarifying what you want eliminates stress in one's life. Being deligent and working with your goals in mind and with a plan of how to get there is the best way to proceed.

2. intend it to be - we create the path and our future; INTENSION has an infinite organizing power and creates momentum. We are here to give and receiving is part of it too, just as important. Intention becomes evident in reality ~ it always materializes.

3. strategy and budget -- design it for yourself since this is not a cookie cutter; plan with what you can and only what you can afford. We have both Time and Money, so the key is to use what you have CONSISTENTLY EVERY MONTH.

4. be patient. takes 3-5 years to have lemons from the tree. Don't get caught up with challenges, move around them -- be pro-active. You have the power to achieve something positive with effort and patience.

5. abandon the 'human calculator' ~ 1+1 not necessarily equaling 2; in nature, 1+1 can equal much more!! multiplies. let go of what you expect and you will benefit.

Other suggestions from the session:

-- assign top priority to relationships -- "this is what I'm doing, do you want to come along?"
-- cultivate transparency - be clear, don't hide, share!!
-- develop your own FAQ sheets, because everyone asks similar questions
-- be a problem solver ~ ways to decrease synthetic chemical exposure; beautiful personal care tips, etc.
-- "few people realize how much how little will do" ~ for example, the smallest particle creates the biggest "bang" in reality -- the atom. Focus on smallest things to get the biggest results. Repeat what you focus on - your niche - and you can get a big result.
-- to be happy ~ health, wealth and good relationships.

Tuesday, December 11, 2007

Essential Oil Components

Hi Everyone,

If you have noticed all the new ingredients listed online or on products and began to wonder what they all are - I have received an answer from Narelle.

Dear Narelle,
I was reviewing the ingredients and have noticed some NEW ones added that have no descriptions. These ingredients are found in the new & reformulated products. Are these synthetic ingredients? If so, does this mean that the sorbitan olivate and coco polyglucose are no longer the only two synthetic ingredients we have in our lines? I just wish to clarify so people are not finding themselves with egg on their face.

----------------------

Hi Candy,
The essential oil components now have to be listed, as per European regulations. They are not synthetics, they are natural components of our organic essential oils. The reason everyone needs to list them is that the EU has decided that they can be allergenic... unfortunately they don't discriminate between synthetic fragrances and natural essential oils. The only two synthetics in our range are still coco polyglucose and cetearyl olivate.

Essential Oil Component Labeling
To comply with the European Union Cosmetic Product Regulations, we are now required to list the components found in essential oils that may produce allergic reactions to individuals sensitive to these compounds. The presence of any of these 26 aromatic components above certain threshold limits must be declared in the ingredient list.

The threshold limits are as follows:

Leave on products 0.001%
Rinse-off products 0.01%
Even though most allergic responses occur to the synthetically manufactured aromatic compounds used in the perfumery industry, these regulations do not allow for an exclusion for naturally occuring aromatic components (those found in essential oils). Allergic reactions to the components in essential oils are very rare.

The list of 26 aromatic compounds that have been identified as allergens:

Amyl Cinnamal (found in peru balsam)
Benzyl Alcohol (found in peru balsam)
Cinnamyl Alcohol (found in peru balsam, cinnamon and fennel)
Citral (found in geranium, lemon, lemon myrtle, sweet orange, tea tree, lemon scented tea tree, olive tea tree, and ylang ylang)
Eugenol (found in peru balsam, clove bud, cinnamon leaf)
Hydroxy-citronellal (found in lemon myrtle)
Isoeugenol (found in clove bud)
Amylcin-namyl Alcohol (found in clove bud)
Benzyl Salicylate (found in ylang ylang)
Cinnamal (found in balsam peru, cinnamon bark)
Coumarin
Geraniol (found in geranium, lemon myrtle, neroli, rose, lemon-scented tea tree)
Hydroxymethylpentylcyclohexecarboxaldehyde
Anistyl Alcohol
Benzyl Cinnamate (found in peru balsam)
Farnesol (found in neroli and ylang ylang)
2-(4 tert Butylbenzyl) Propionald-hyde
Linalool (found in bergamot, cinnamon leaf, cinnamon bark, geranium, lavender, lemon myrtle, neroli, tea tree, lemon scented tea tree, olive tea tree, ylang ylang)
Benzyl Benzoate (found in peru balsam, cinnamon leaf, ylang ylang)
Citronellol (found in geranium, rose and lemon scented tea tree)
Hexyl Cinnam-aldehyde (found in peru balsam)
d-Limonene (found in bergamot, peru balsam, cinnamon leaf, fennel, frankincense, lavender, lemon, lime, neroli, sweet orange, peppermint, tea tree, lemon scented tea tree, olive tea tree, ylang ylang)
Methyl Heptin Carbonate
3-Methyl-4-(2,6,6-trimethyl-2-cyclohexen-yl)-3-buten-2-one
Oak Moss and Tree Moss extract
Treemoss extract

Effective Advertising on a Low Cost Budget

By Lisa Willard, MLMwoman.com (dec. 2007 issue)

Many people begin their network marketing career with a low cost budget. So, what type of publicity can you get when funds are low and you need to keep your costs in check? The following are some ideas that you can incorporate, whether you are just beginning your network marketing business or if you are a veteran network marketer.

1. Submit "Letters to the Editor". There are newspapers, magazines, online ezines and websites that accept and publish "Letters to the Editor." In addition, webmasters are generally looking for solid testimonials that they can use on their website. Take the time to read a few publications or visit a few websites and notify the publisher of your thoughts. You could find your comments being published in all sorts of locations.

2. Write press releases. I have received some great exposure from these. Submit your press releases to your local and surrounding newspapers and let people know about the latest news in your network marketing business.Check out http://www.prweb.com. There are great tips on how to write a good PR as well as post it on their site for free.

3. Submit articles. There are many ezines and websites to submit your articles to. The key to writing a successful article is content. Make sure it is informative and adds value to the reader. Resource and tip oriented articles do well. Submit your articles to publishers and webmasters that you know....PLUS to article directories where publishers and webmasters go for content. Remember, just one ezine could reach thousands of potential prospects.

4. Blogs. Another great place to have your articles published is blogs. Search engines spider blogs more frequently than regular sites. The more your article is picked up around the net the more incoming links will show up to your sites with the SEs. This does wonders for your PR (page rank) and ultimately traffic to your website, which is what network marketing, is all about.

5. Join a civic group or volunteer at a local charity function. Creating an identity with your community can be very valuable. How about your team volunteering? Have signs, t-shirts, something that says who you are. Be sure to network, create visibility and have fun while you network.

6. Post to free classified ad websites. There are many of these, but the key is Consistency.

7. Safelists is another avenue. Be consistent in your posting. Join 5-10 safelists and post consistently and see what happens.

8. Conduct low or no cost seminars. If you share information that can bring value to others, you can then share your products and service at the conclusion of your workshop, seminar or open house. Creating relationships and bringing valuable information can get the relationship building process started.

9. Get involved with discussion groups and forums. Bring value and content once again to your readers. These are not meant to be blasted with ads. Find your niche and your interests and then become a "go to" person.

10. Use three lines. The most effective method of creating publicity starts with Three lines

Your Name
Your Business Name
Your Domain Name

Use these three lines with every message, email, letter that you send out.

During your network marketing career, you never know where your next prospect might come from, so take the time to try some of these avenues. You might just find more and more traffic coming from places you never thought about.

About The AuthorLisa Willard is a mom, life time learner and entrepreneur. Lisa has been involved in networking marketing for two years, coaching and training others on how to be successful in a home business. As a mom of three, Lisa is creating "freedom" for her family through her online business.

To find out more about how Lisa builds her business online and her plans to fire Corporate America visit http://www.OnlineCandleTeam.com.

Monday, December 10, 2007

Markets for superfoods, exotic fruits to double by 2011

(NewsTarget) The market in "super" foods and drinks is anticipated to nearly double from its 2001 levels by the year 2011, according to a report written by market analysis firm Datamonitor.

According to "Super Food and Drinks: Consumer Attitudes to Nutrient Rich Products," demand for superfoods has surged as consumers have become more concerned about nutrition. More than 50 percent of the 5413 U.S. and European consumers surveyed for the report said that they took more active steps to improve their diets in 2006 compared with previous years. The steps include eschewing foods that are high in fat, salt and sugar, as well as actively seeking out those perceived to be high in nutritive value. These include foods that are fresh, organic and nutrient enriched.

In particular, demand for products containing certain "super" ingredients, such as acai or goji berries, has skyrocketed. From January 2005 to May 2007, the number of products incorporating pomegranate as an ingredient increased by 500 percent compared with the period between 1999 and 2004.

This is part of a wider market trend, which has seen sales of soy products almost double in the United States while more than tripling in Western Europe between 2001 and 2006, and sales of green tea increased by more than 30 percent in the United States in the same eriod.

Datamonitor projects that the super foods market will grow from its 2001 levels of €5,872m ($8,013m) to €7,448m ($10,163m) by 2011.

The report also raises concerns with the growing market and offers suggestions for producers. Among the concerns cited are the ecological costs associated with shipping exotic ingredients from distant places to U.S. or European markets. The report also warns producers against marketing their products as a "magic bullet," and instead encourages them to emphasize the products' role in a healthy, balanced diet.

Certified Organic Skin Care: No Seal No Deal?

By Dani M NewsTarget.com, November 27 2007

We're all too familiar with organic food labels. Most of the ones found here in the U.S. display the USDA Organic seal or sticker, others show other organic certifiers such as QAI (Quality Assurance International) or CCOF (California Certified Organic Farmers) and many more. The food items displaying these labels earn a healthy toss into the grocery cart, leaving us with a reassurance that it's clean, tasty, non-toxic and good for the earth. But, the questions arises, what about organic skin care products? Should we be looking for the same labels? Just how "organic" are the skin care products claiming to be organic, are the terms "natural" and "organic" the same, and, does it even matter?

To read full story: Straight to the Source

Buzzing About Clorox Buying Out Burt's Bees

Organic beauty company Burt's Bees was recently sold to Clorox for $925 million. We asked some experts for insight on what being owned by a company best known for bleach might mean for the beauty brand with a grass-roots reputation.

Stacy Malkan, author of "Not Just a Pretty Face": It's disturbing because there are toxic ingredients in [Clorox's] products. Major corporations see the consumer demand for safe natural products, and we need to hold them accountable to keep those products pure and not slip in the cheap synthetics. We'll be watching them closely.Lauren DeSanto, stock analyst for Morningstar in Chicago: You know it's a bit of a surprising fit in some ways. Yet, Clorox has really been trying to focus on more organic and natural cleaners. So I think in that way, it's kind of complementary.

When you have a brand like Burt's Bees that has a loyal following, the idea is that people don't know that it has been acquired by a larger company. On the backside, you want to get efficiencies of scale. To the customers you don't want it to be any different.Horst Rechelbacher, founder of Intelligent Nutrients:It's an evolution. It's difficult for companies to change their habits. It's much easier to merge with other companies. It's very difficult for a public company to change ingredients. It's very similar with what Aveda has done [after being purchased by Estee Lauder].

John Bailey, chief scientist for the national trade group Cosmetic, Toiletry and Fragrance Association: I'm just a chemist, but it does point out an interesting phenomenon. In the cosmetics sector, consumers rule; what consumers want they will get. If there's an interest in organic or anything else, the industry is responsive. That's a fact of our economy across the board. Fuel-efficient cars, for example.

Straight to the Source

The Ugly Side of Beauty Products

Whether your beauty products might be bad for you is up for debate -- and that creates a major headache for consumers By SARA GLASSMAN Minneapolis Star Tribune, December 1, 2007

Straight to the Source

When you count everything from deodorant to toothpaste to hand soap to lotion, even the lowest-maintenance types among us probably use at least five beauty or personal-care products. How many do you use a day? That's the question that Stacy Malkan, author of "Not Just a Pretty Face: The Ugly Side of the Beauty Industry" posed to about 300 people attending a panel discussion at the University of Minnesota recently.

She asked that question because the safety of some ingredients commonly used in these products has become suspect by a number of watchdog groups.It was widely reported recently that more than half of the lipsticks tested by the Campaign for Safe Cosmetics contained lead. Another ingredient setting off alarms is phthalates (pronounced THAY-lates), a common component of fragrances, as reported by the

Enviromental Working Group.Full Story: http://www.startribune.com/lifestyle/style/11966016.html

Sunday, December 09, 2007

The Products are too Expensive

Do you believe they are too expensive?

Why do you believe this?

Do you know someone who feels they are an exceptional value?

If you said "no," to that last one, think again, because I believe they are!

Ah, price... it bites us everywhere we turn. Some of you stand there fearing the customer will say, "how much?" You begin to sweat, your heart palpitates, your breathing is heavy and then they finally ask and you mumble out the price ... and then rise to the occasion by apologizing for it!

Okay, that is one way to do it, I suppose.

But remember, like I always say, "Perception is everything!" If you perceive the prices to be too high, and in turn expect the customer to think so too - you are creating an opportunity to lose a sale because of price.

Have you done any of Leonie Featherstone's calls (miSpa lady)? She also discusses how important it is to not "prejudge" your customers. If doing a miSpa party, don't assume no one will want to book - because you never know! If you go in with the assumption that EVERYONE will want to book, you may very surprised at the results.

I think many of us have a bad habit of assuming the worst so that we are pleasantly surprised at the outcome if it is the best. I used to do this all the time. I would say to others, "I probably won't get that raise." And I would actually tell myself that as well. Then when I didn't get the raise, I wouldn't have let myself down or others...

the truth is, if you do at all believe in the power of positive thinking or the law of attraction - you must also believe that by sending such negative thoughts out of yourself, you are also attracting negative results. And yes - it is much easier than going around telling everyone, "I know I am going to get this raise," and then it doesn't happen. This leaves you with egg on your face... or does it? We won't know until we try! So expect positive results - it certainly can't hurt anything!

Who are we to assume what others think or feel? This can only get you into trouble. If you assume that someone cannot afford the products, you are also assuming that 1) they probably don't care enough about their health to go organic, 2) they appear to be impoverished, 3) that you, yourself, believe they are too expensive, 4) that you lack confidence in your very own business.

So, how come I believe the products are a great value? How did I come to this revelation?

Well - here it is as I perceive it...

The body wash, hand soap, shampoos and bar soaps ARE PROBABLY TOO EXPENSIVE for the average person. This is no secret to the Directors either. However, would you rather see the products removed from the line - or be offered in addition to the other products for those who can afford them?

The latter was decided.

Look at it this way. If you owned a car dealership, would you carry some top of the line luxury cars, or would you only carry compact to mid-sized economy cars? Obviously you will want to have something on the lot for those that are looking to make a high ticket purchase, right?

You wouldn't want to send those who had the money to spend on a Rolls Royce away - would you? No. You would want to accommodate them and have their business! The majority of the cars on your lot may in fact be economy vehicles, but that is to appeal to the masses - not dismiss those outside of the masses.

More problems with making assumptions...
A guy walks onto your car lot wearing jeans that are covered in grease and he is disheveled. If you lead him right over to your cheapest automobile and begin selling features of the car. You made the ASSUMPTION that he looked like a mechanic and thus he doesn't have a lot of money... when in truth, Jay Leno works on his own cars and doesn't shave on the weekends. What if this consumer had turned out to be Jay Leno or someone even more profound, famous or wealthy?

This is why our jobs in direct sales is NOT to be salespeople, but to be more of Private Investigators. We must first ask what someone is looking for, and how much they are looking to spend before we ASSUME what they can or cannot afford.

Change Your Perceptions to Win
Have you ever had someone staring at you from across the room? Perhaps someone of the same sex who is just glaring at you for what seems to be an eternity? To the point where you want to say,"Take a picture, it might last longer??"

Yah... me too! :-)

Some people become very uncomfortable when they are being stared at because they assume the worst. They assume their fly is down, their lipstick is smudged or that something is wrong... but that is only a PERCEPTION. The person staring at you could very well be off in their own world, or watching the game on the TV over your head, or simply thinking, "Wow, she has amazing skin. I wonder what she uses?"

Perception is a powerful thing!

Three Simple Action Exercises
Discover your own price revelations about the products. Make it a plan to review the prices of the products. Look at the comparison that Narelle put in the past newsletter that showed other brand's pricing. Decide which products from ONE Group you would continue to purchase if you were no longer a rep - and WHY. (this is your own testimonial and value to share with others!)

Alter your perceptions by incorporating positive thinking in your life. Expect the best instead of the worst!


Catch yourself when you are making assumptions about others and instead, ASK them what they would like to know, buy or pay.


LET'S SUCCEED TOGETHER!

Thursday, December 06, 2007

Be True to Yourself to Succeed

It goes without saying that our sales strategy is an emotional one.

We are appealing to customers through making a positive impact on their health and the environment and we are appealing to prospective business partners to aid us along in this incredible mission of healing the planet and helping others make informed decisions.

You can't script it.
A lot of companies follow scripted presentations. To be honest, this lack of scripted presentations was one of the main deciding factors when I was considering ONE Group initially. I don't want to stand there like a robot and follow some scripted verbiage with selling taglines and keywords. I wanted to do my own thing - be my own boss meant being able to run the business as I saw fit. And yes, a script is a great starting point - and we should use them as merely an outline to a strategy, but fill in the blanks with our own words!

Your story IS compelling!
Reading testimonials is great, but they aren't always real to YOU. You need to have your own story - with passion to put behind it. This is what your prospects will hear and believe. Even joining one of our team Groupie Calls or one of Czerral's In-Liven calls, or any live conference call - will allow you to hear firsthand the stories, and be able to relay the ones that touched your heart, with confidence and conviction to others.

Have you read the MiSales Strategy yet?
If you haven't downloaded the copy online or ordered the CD's and manual, you really should! Michael Oliver outlines, in easy to follow steps, how to sell the products and opportunity. Even if you hate the word "sales," or even the concept behind selling, he addresses this and lays a solid foundation with assignments in each chapter to help you overcome your aversions.

Also, by positioning yourself as a MiSales representative, you can easily help your new team members get off on the right foot by having them follow the same methodology. This is priceless!

Did you hear the one about the Viagra effect of Fast-Tract?
Oh yes, this is my favorite personal testimonial from my very own family member. I share this story all the time - and it really gets people's attention - as you can imagine!

Have you read Bonny Belanger's Presentation on NICHE marketing?
Again, if you haven't read through this, you should! It can be located in your member's area from the North American conference. This is an EXCELLENT place to start, as I am a firm believer that we must have our own niche. (Even if that means finding men with erectile dysfunction! LOL!)

But in all seriousness, erectile dysfunction is no laughing matter. Nor is bowel incontinence, or IBS, or eczema or any other health related problem that could be lessened with the help of the proper guidance to a safe solution. One of my reps has a testimonial of an older gentleman who suffered shamefully with bowel incontinence and the In-Liven eliminated it; enabling him to live a much happier life. What an amazing story!! What an incredible difference she made by recommending the products and explaining how they will work with his body!!

What have the products done for you that are amazing? Share this story - and consider making THIS your niche!

Thinking Small means Thinking "Specialty"
Whoever said that by joining ONE Group we would have to sell over 100 products? No one. The truth is you can pick and choose your product platform. If you have been contemplating your own website - consider making it product specific. Such as only the probiotic products or only one of them, such as the in-liven.

Are you cutting off your foot by doing so? I don't think so. You can always follow-up with information on other products at some point! Also, I don't think that people searching the internet for natural relief to constipation are looking to change their cosmetics or skin care. This is part of educating the consumer after he/she makes a purchasing decision about what they are looking for.

* Also, by selecting a single product or a single range of products, will make you stand out as a SPECIALIST - further enticing a consumer to purchase from you.

We must come to the realization that you can't be all things to all people. I think many of us believe that we must be an organic specialist, a cosmetics consultant, a skin care counselor, and some sort of probitics specialist all rolled into one to succeed with ONE Group, and that is not the case. This only sets your bar to an unattainable height and leads to discouragement in the long run!

Define your Strengths
Where do you excel? Do you understand the importance of reducing the body's overall chemical burden? Have you or someone you know had excellent results on the nutritionals? Are you well versed in skin-type consulting or anti-aging secrets? Are you an expect on herb and herbal remedies?

Expert or novice doesn't matter if you have your own story to share. Your own tangible testimonial that touches your heart or awes you in amazement to share with others.

Take this and build from it your own ideas. And be sure to look up those resources I mentioned above for even more guidance!

Blessings,
Candy

Groupie Call Highlights

GROUPIE CALL HIGHLIGHTS:
Wednesday, December 5th at 9:00 PM EST

Retail

Some of the changes Colin outlined at the Conference include:

• Retail will be an introduction to Miessence products creating awareness among new people who the Representatives have not reached through a customised Retail range of 24 products along with a professional stand

• There will be no 50% discount for Retailers and the final discount structure is being finalized

• More Retailer support such as: free stands, free testers, giveaways, Retail specific brochures

• An automated Retailer assignment system

• Representative training via workshops, conference calls, a staff and Executive Retail champion and a Retail Manual

• Countries to feature Retail will be: Australia, New Zealand, USA and Canada, United Kingdom and Ireland, Singapore and Hong Kong, while countries that may be introduced in a second phase are other EU countries, Japan, South Africa and United Arab Emirates.

• Manager (by Volume) only will be able to apply for store allocations

• Some of the new policies will also alter the ability of store owners and employees to be Representatives (while current Retailers and Representatives will be grandfathered).

Fund-raising
We are pleased to announce some pilot programs are in process by co-creators Melissa Trevorrow and Denise Crilley from Melbourne Australia. Based on their own experiences of their children's fund-raising through schools and groups, they have based the system on traditional fund-raising systems already used, such as chocolate drives etc.; so no further education is required about the system itself, as fundraisers are already familiar with it.

Marketing
The focus for the company in 2008 are the key areas of Leadership and Marketing. Alf outlined at the North American Conference the plan to select key Senior Executives in the company to assist to train all Representatives in important areas such as Network Marketing and Team Building, Retail Strategy, Fundraising, MiSales and MiSpa. This face to face training covering many countries will give everyone the opportunity to gain valuable insight and tips as to how to work on their business and assist their teams achieve great success through their chosen strategies.

The Directors announced 2008 travel plans for North America which included a tour by Alf in March and then by Colin and Narelle in October. Regular tours throughout the year will also be conducted by executives and Ron Tracy. Five executives are being selected as part of the 2008 Leadership Program and each of them will conduct an Australian/Asia Pacific Tour, a North American Tour and UK tour. Details of these tours by the Directors and Executives will be released soon.

A big part of the leadership focus is to keep in regular communication with everyone and to this end monthly conference calls will be held by the Directors for Executives in specific regions - Japan, US, UK, and Australia .

From the marketing angle, we're looking forward to the addition of more fire power to trumpet the brilliance of our products; of which their uniqueness, potency and effectiveness are unparalleled in the world. To drive this new emphasis, a Marketing Manager position is being created to lead our newly structured marketing department. This will provide you with dynamic business building resources such as:

* Press Releases
* Industry related print, audio and video media exposure
* Product and business advertising templates for Representative use
* Internet landing pages specific to key products
* Conference video clip excerpts - perfect for e-mailing
* Product and Business building You Tube training videos
* Robust conference call schedules and online training options
* Presentation folders for MiSpa, MiFundraiser and Retail Strategies.
* Much, much more...

Our intention is to make the Miessence, MiVitality and MiEnviron brands household names across the globe by giving you the resources you need to grow your own successful ONE Group business.

Also just to let you know the new colour catalogue design is under way.... release time to be confirmed.

Ron Tracy Heads GLOBAL Marketing!
From Ron: I'm hoping to have a webinar in early January to introduce the marketing team and roll out our agenda for 2008.

Travel-sized Products NOW Available Online (all regions)
All new travel sized product will be Representative Exclusive.

- 50 ml Desert Flower Shampoo
- 50 ml Lemon Myrtle Shampoo
- 50 ml Sunflower Body Wash
- 50 ml Protect Hair Repair
- Breath Spray!

We anticipate an early 2008 release of:
• 10ml Moisturiser (4 skin types: Balancing, Soothing, Purifying, Rejuvenating)
• 15ml Skin Conditioners (4 skin types: Balancing, Soothing, Purifying, Rejuvenating)
• 15ml After Shave Balm
• 40 ml Shine Hair Conditioner tube
• 40 ml Intensive Body Cream tube
• 40 ml Tropicana Body Milk tube
• 50 gm Mint Toothpaste tube
• 30 ml Cleansers (4 skin types: Balancing, Soothing, Purifying, Rejuvenating)
• 30 ml Shave Gel

Pricing and further information will feature in future newsletters.

In addition to the travel sizes, Narelle has created another great little product for people on the go – the new Breath Fresh Spray! Also available from December 1, 2007 in all regions, this handy little 12ml spray.

New Shipping Provider - DHL
As of the 1st of November 2007 if you are ordering from Japan, Europe or Canada and this affects you, then you may be eligible to have your bonus account credited for Brokerage Fees only. Please email the following details to yasuko.wulf@mionegroup.com for Japan enquiries or support@onegrp.com for Europe or Canadian enquiries so we can further investigate the issue for you.

· Tracking number
· Order invoice number
· DHL invoice number
· A break down of the charges

Holiday Hours at ONE Group

Australia and USA - Close of business Wednesday the 12th of December (Australian Time) International Countries - Close of business on Wednesday 5th of December (Australian Time)

ONE Group Head Office will be closed on the following days:

· Tuesday December the 25th -all day
· Wednesday December 26th - all day
· Tuesday January 1st - all day
·
From the 24th of December to the 1st of January there will be minimum staff on duty who will be attending to emails, faxes and processing orders. Phone enquiries will not be available at this time.

Please note that Business Protection will be run on Monday the 24th of December, all changes or cancellations must be received by close of business on Thursday the 20th of December 07 (Australian Time).

Probiotic Skin Brightener Now in Sample Sachet!
The Sample Sachets are available NOW online under the category of skin care.

New MiOrganic Future Website
http://www.test.miorganicfuture.com/

MY OWN TESTIMONIAL -
Probiotic BioPure.... AWESOME on stainless steel!!

WEEKLY TEAM UPDATES...
Also posted on blog at http://www.teamlegacyorganics.blogspot.com/

Monday, December 03, 2007

Caring for Customers

Dear Fellow Organic Entrepreneurs,

Let me ask you a couple questions...
  1. Who PAID to advertise to find that customer you have?
  2. Who "hoofed" it around town to FIND that customer you have?
  3. Who SERVICED and EDUCATED this customer?
  4. Whose INVESTMENT is this customer?

I assume you are getting the point here.

ROI means Return on Investment. When we source, land and close a customer, that customer's sale is providing a commission to us - which is going towards recouping the value of that initial investment (whether it be money, time or both). The customer now becomes the investment.

Our goal as Independent Representatives is to earn an ROI on our customers - but not just on that initial sale, but potentially for life. When you are helping a customer place their first order you should be thinking, "How can I keep this customer for LIFE..." rather than, "How can I make this sale lucrative..."

When I spoke at the Conference in CA, one of the questions I posed to the audience was, "How many testimonials does ONE Group have on their site?" No one knew for certain - but we all know there are a lot. Then I posed the question, "How many of those are relating to the actual SERVICE that customer received?" Imagine that - the audience grew silent - then a light bulb went off in everyone's minds.

You see, we may be a product based company with an exclusive range of amazing products - but without good service, we are not going to build a business that continues on momentum. People shop from people they like, they trust, and receive excellent service from. And before you start pointing the finger at Support - I consider you to remember the opening of this email... who is the REAL support for this customer? Yes... you are.

Here are some things that you can do to ensure that your customers return to you to purchase, and ensure that you will continue to receive a return on your investment.

Under promise - Over deliver.
Yes, the phrase is old, but the concept still works today. When I have a customer that purchases the In-Liven for the first time, I send them a complimentary In-Liven CD. When a customer purchases the shampoo, I include a sachet of conditioner.

Empowering through Information.
Our education process does not end at the close of the sale. After each order I hand out or email them a sheet of information about the shipping and return policy. It is imperative that we disclose HOW the order will arrive WHEN it should arrive and what to do if the order is not meeting their standards. This includes contacting ME directly with any questions or concerns as their "personal liaison to Australia."

The Follow-Up
Don't "eat and run" after you have a customer. What I mean is, don't take their money and say, "Thanks - have a great day!" You should begin the follow-up process after an order is placed. After 5-7 days make contact to see if their order arrived and if everything was in good order. Ask if they have tried the products yet - if they like them - and if they have any questions or concerns that you can assist them with.

If I call - they might complain!
The number one reason I have found as to why reps do not follow up after an order is because they are afraid the customer won't be happy. Let me stress this... This is okay! It is better to find out WHY they are unhappy with an opportunity to make it RIGHT - than it is to never know and never hear from them again (As well as potentially lose any referrals they might have sent your way!! )

We can't fix it if we don't know it is broke!! Encourage honest feedback from your customers!! They appreciate this very much - and it also achieves your goal... to gain their trust to continue a business relationship.

Returns Happen!
Don't be afraid to have a returned product or order. Imagine that your customer didn't consult with you before shopping and got the wrong type of product for their skin, ,or didn't like a color or fragrance or...

If you call them and help them with this, you can assist them in choosing the right products and help them return the ones that didn't work. But if you ignore the customer and let them go straight to support from their invoice - you are probably losing this customer's order entirely because: IT IS NOT SUPPORT'S JOB TO SELL PRODUCTS TO YOUR CUSTOMERS or make recommendations based on skin types... remember, this is YOUR customer for YOUR business!!

Seamless Customer Service
By maintaining sole contact with your customers and keeping them from having to contact support in Australia, you are building that relationship and also making it a seamless process for the customer. People LOVE convenience!

How to Process a Return
First, discover what the problem is.

ONE Group's Boo-Boo
If it was anything that could have been the responsibility of the company such as: soured smell, leaking/broken products, faulty nozzles, wrong product, etc.

ONE GROUP'S RETURN POLICY:
Broken parcels will need to be retained until authorised by ONE Group as the courier company may require them for insurance purposes. ONE Group must be notified within 7 business days of receiving the order of leaking products or product damaged in transit or products that that been despatched by ONE Group in error.


REPLACEMENT POLICY
Under ONE Group’s Replacement Policy, the Company will only accept product for replacement where:
(a) The product has been returned to a Representative or Affiliate (Retailer, Health & Beauty Professional) by a Retail Customer/Client and meets the 15-day, 100% money back guarantee;
(b) The product has been damaged in transit (despatched by ONE Group);
(c) The product has been despatched by ONE Group in error;
(d) The product is faulty.


- Get the following information in addition to the problem:
- Invoice Number
- Product Name, Code and Expiration Date
- (be sure to have customer's contact information!)

- Now Contact Support:
- If in North America, call (612) 284-3970 and leave a DETAILED MESSAGE
- include your name, the customer's name, invoice number, your ONE Group ID, and briefly describe issue
- When you speak with support be sure to let them know that it was on the fault of the company and your customer should NOT have to return the faulty products to Nevada and find out how to proceed.
- Be sure to ask that all correspondence regarding this issue to be emailed to you and not the customer so you may maintain the contact and stay in the loop - or if you wish them to email the customer directly (which I do not advise) ask to be Cc:'d on the email.

*** Note: If you feel that your problem is not being resolved in a professional manner or your customer is not getting a fair solution - please email or call your upline support to assist you!

If the Return is Customer's Choice
If the return is by choice of the customer, you must again find out what the problem is and work with the customer to find a suitable replacement for the product.

- When the customer wishes to return products because they simply don't like them or they are the wrong color, shade, etc., they MUST be prepared to RETURN the products to Nevada.

ONE Group will NOT do Product Exchanges!
This means that you cannot simply have your customer send their Rejuvenating cleanser to Nevada and expect ONE Group to reissue a Purifying one. The customer must return the product they do not want and place a new order/paying shipping again. When OG receives the returned product in Nevada, a notation is sent to Australia to REFUND the purchase price to the account holder's credit card.

- To process this type of return, follow the directions above by contacting support and relay the information to your customer - which should include an RAN (return authorization number) for them to place on their package, visible to the receiver in Nevada.

ONE GROUP'S RAN POLICY:
The product that has been authorised for return and replacement (RAN issued), must be received within 14 days from the RAN issue date together with proof of purchase (relevant ONE Group Invoice) AND, for security reasons, the RAN must be displayed on the outside of the parcel within the Sender’s details (eg G Smith, 1 Smith Street, Smithtown, Refer: RAN 123). If these requirements are not met, the goods will not be accepted and the RAN will be deemed null and void. Only product included in the RAN will be accepted by ONE Group. Any unauthorised product shall be returned to the Sender.

When all Goes Well - More Follow-Up
Keep in mind that more times than not your customers are happily enjoying their products. Be sure to stay in touch by contacting them about 4 weeks after they purchase to see how they are enjoying their products. At this time let them know of any new products, developments, etc.

More, more, more Follow-Up
Keep your customers in the loop by sending monthly updates such as tips on staying healthy, living organic, new products, shipping changes, out of stock products, holiday notifications, ANYTHING - anything to continue to build and nurture that relationship!!

Remember - a customer is YOUR INVESTMENT for LIFE!

Weekly Team Update (12/2/07)

Dearest Fellow Organic Entrepreneurs,

Well – it is December 1st already! Only 23 days left to shop for Christmas and 20 days for Hanukah! Are you ready for the holidays this season?

I know I am not, but I did get some ONE Group products ordered this weekend. I am giving Marty’s daughters each a Sunflower Body Wash and Tropicana Body Lotion. I will put these in a basket with a poof or loofa sponge. My step-mother is getting the Garnet Exfoliant with a Rejuvenating Mask and mask brush, and my father is getting the Fast-Tract, which he LOVES for reasons that are just too personal to put in this newsletter ;-) My ex (yes I shop for the ex) is getting the Ambrosia Essence as he lives and breathes by it for his ears – he wears hearing aids and always gets inner ear infections and sores. Since using the Ambrosia in them, he no longer has problems!

Have you done your ONE Group holiday shopping yet? If not – hurry!! Only 11 days left for guaranteed holiday delivery!!

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Getting Back into the Game
How to plant a single seed and watch it grow, grow, grow!

I believe even the most savvy person in direct sales would feel overwhelmed with ONE Group and all the different product ranges, ways to grow a business and opportunities online to explore. Many times this feeling of being of overwhelmed can be so powerful, that we simply shut ourselves down. The idea of going forward is too complicated with the classic, “Where do I start?” or “What do I start with?”

Well I am here to tell you that it doesn’t have to be that way and there are some things that you can do immediately to get yourself back on track to building a successful business.

I have always wanted to create a “freebie” for people to download off my website, but each time I would try to explore some sort of E-book, White Paper, or Newsletter, I would find that it was a huge investment of time (to write it myself), or financial resources (to purchase a copy for multiple distribution), or both. But this week I put myself to the grindstone and was determined to find something to entice prospects that didn’t consume my every waking minute or break my bank.

At first, the ideas were grandiose and still required much time, but as I began to explore them further, I finally “saw the light” that it didn’t have to be something complicated and massive, but merely something helpful to the average person – rephrase… the type of person that would want the information.

First, let me explain WHY having a “freebie” is so important. First, everyone loves freebies and is willing to give up the one thing that we most need for our businesses...their email addresses. Once we have their email address, we can not only send them their freebie, but also offer other freebies – such as information, tips, hints, sales, specials, and just stay in touch. Why again? Because it is said that it takes the average consumer 6-8 times of seeing a brand name or product to make a purchasing decision. There is no other way to reach out 6-8 times if we don’t have a way to reach them.

So here are some ideas that I came up with…

Use your own passion and knowledge on a subject and write a simple one or two page information sheet. If you are good at this, you can write several and allow your consumers to choose one or all.

1. “Common causes of acne and how to achieve clear skin through an organic lifestyle.”
2. “The 5 Worst Chemicals for Your Skin and the 5 Best Alternatives”
3. “Going Organic is not an All or Nothing Process” – how to make small steps toward healthy living.
4. “Reduce your Body’s Chemical Burden in 3 Easy Steps”
5. “How Choosing Organic Benefits the Environment”

Now, again – these are just some random ideas. I am sure you can come up with much better ones!

You DO NOT have to have a website for this, and this is the topic of this week’s Groupie Call! We will discuss the various ways to get the word out – and a lot of them are FREE to do! Please mark your calendars to join us for this vital call to your business!

Wednesday, December 5th at 9:00 PM EST
Call in: (641) 297-7200 Pin: 628483#

Need a Reminder? Click HERE to request an email reminder the day before the call!

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Right Under Your Nose?

Is the representative that is going to be your best producer lurking in your very midst?

Wouldn’t it be great to have a local “partner in crime” to grow the business with? Someone who you can bounce ideas off, canvas locations to post information or do home presentations with? (Wouldn’t it be nice to have a Reiki Master or Massage Therapist to pamper hostesses with?) Also, wouldn’t it be great to have someone to be your eyes, ears and mouth when you just don’t have the time to get out and build your business?

When I was in California I watched fellow Senior representatives Ann and Arun working together as a team and I thought to myself, “I wish my sweetie, Marty, would be as involved as Arun!” Of course, that isn’t going to happen anytime soon (or in this lifetime really) – so I am forced to look outside my house.

But I don’t want just “anybody” to join my team locally – I want a real business partner. Someone that brings as much to the table as they take from it. Someone who can motivate me when I am sluggish and I can reciprocate. Someone who has the same passion and desire of success that I have – and wants to build a huge local team. Because, let’s face it – when we find out there is a dynamic company representative in our region that we didn’t personally sponsor – is going to be a real sucker punch!

So with that in mind – and the New Year around the corner (with lots of people looking to turn over a new leaf in life and career) maybe we should try to run a classified ad in January? Below is an example of a classified ad that I may run:

Local Business Partner Wanted
Est. home biz owner seeks spirited entrepreneur to partner w/ for sales, live presentations, recruiting, marketing & more. Must be creative, innovative, outgoing, and have passion for environment or natural health & live within 10 mi. of “city”. Mo. expenses under $100. Income potential unlimited!

Please send resume with cover letter to:

Remember, we are business owners, and as such we can be scrupulous with whom we personally sponsor into our team. When we have to SELL someone on joining the business, we most likely will have to SELL them on WORKING the business. This isn’t going to help our success – or theirs. What we must do is change our mindset to think in terms of finding people who “wish to partner with us” rather than trying to convince people about the potentials of our business opportunity.

I truly believe that once this mindset is changed – you will find your business growing beyond measure!

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Get Featured FREE Online!

Many of you know that I have my team listed on my ONEwithEarth site, and miraculously, it comes up first in the search engines when someone browses “city” miessence representatives. So first, make sure you are listed… if you are new to my team, you may not be. Legacy folks – you too may be added, so please email me your listing information ASAP!

Starting in January, each month I will feature a Representative at the top of the page. This will host their photo and ONE Group bio with a link directly to their website. And though this page gets picked up by the search engines automatically, I will further highlight this by running Google Ad-words to promote the page for those seeking Miessence Representatives!

To view the page (which will be redesigned before the new year) visit: http://onewithearth.com/our_exceptional_team_members.htm
Please note, the criteria for being listed on the page is changing:

1. To be listed on the page, you must be on team Legacy, which includes being in the downlines of Executive Bonny Belanger, Mg. Executive Ronit Rosen or former Mg. Executive Ron Tracy.
2. You must be actively on Business Protection and have your Credit Card Authorization Form on file with corporate. To find out if you are active, take a look at your name in your tree in the back office. A small orange b means you are on Business Protection, but your forms are not on file or current and you need to fax your CCAF to corporate. A capital B in black means you are good to go!
3. To have a website listed, it must be a URL outside of mionegroup.com. It can be a simple redirect.
4. Only ONE Representative per household is able to be listed. If you own two businesses, you may only list one of your choosing.

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December’s “Get Featured” Contest:
The first Featured Representative in 2008 will be the representative with the most Preferred Customer sales in December 2007. It only goes to say that during this busy season, the representative who can successfully continue to make sales in this month – even with the holiday sales at hand – is truly a dedicated representative and deserves to be featured!! (On the first of the month simply email me a copy of your PC sales totals.)

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I am NOT a MiSpa Party Girl – but that’s got to change!

As I sit here, I am reveling in the amazing experience of just having done a full miessence facial. Wow – do I love the way my skin feels and looks right now! And while I was applying the products I kept thinking how wonderful it would be to have someone doing it for me. To have been able to just sit back and relax and take in all those luscious earthen fragrances …

Imagine how others would enjoy such a treat – so much so that most people PAY for that type of pampering at spas! With us doing it – they don’t have to pay for it, and can be pampered with the purest products on the planet.

If you are like me, you may be cringing right now at the very thought of touching others. But hey, that’s okay! Who ever said that YOU, personally, had to do it?? That’s right… you don’t have to do MiSpa facials… you just need to find someone who does!

I am exaggerating when I say I cringe at touching others, I guess I am not cringing, just a little leery of maybe poking an eye out or getting someone else’s “nose particle” on my hand…?

I tried to argue my way out of touching others by saying that the state laws don’t allow it, but as Ron Tracy has been investigating, it seems that as long as the service is “complimentary” and we are not charging for a facial or other service, most states are saying it is completely legal. (be sure to check with your state first)

As much as I say that “I am not a MiSpa Party Girl” I must come to the inevitability that it is a VERY LUCRATIVE source of income with ONE Group - and it is VIRTUALLY SUSTAINABLE which means less advertising dollars out of my pocket.

So what I am doing is first, gathering with a few members of my local team, whereby we are going to “practice” facials on each other and try to find comfort with the process. Now, if you don’t have a local team, don’t fret – I am sure a spouse, neighbor, family member, friend, etc… would be MORE than happy to be pampered as your little MiSpa guinea piglet!

Do the math – if you have three people that you personally sponsored doing MiSpa Parties and each one does only $1,000 in sales per month – that is roughly $300 in YOUR pocket monthly… plus the $70 in Loyalty bonuses and the Retirement on their orders… that is about $400 a month. Now add your own $1,000 MiSpa party to the equation – another $300. Now you are at $700 a month! (Let’s not forget those returning customer orders too!) Who doesn’t want to earn an extra $700+ a month for a few hours of work! I know I sure do!!

So before you write off the MiSpa Party plan as part of your business, remember – it is an AMAZING PLAN! And if you haven’t reviewed it or done the conference call with Leonie, you really should, because I know you are going to be totally impressed with the system!

Many of you have struggled to get your businesses off the ground and many of you have felt that there hasn’t been a proven “system” in place to become successful with the company. If you have felt that way and are at a crossroads with your business – please consider the MiSpa plan – because it will work!

Keep in mind that you DON’T have to do the facials to pamper a hostess! This was something that Leonie and I spoke directly about. When I first ordered the MiSpa kit and hostess packs, I was sad to see they were promoting the “pampering” when I wanted to make it a more educational seminar. But as Leonie pointed out to me, there are a lot of ways to pamper a hostess without doing the facial.

These could be as simple or complex as:
1. Taking the hostess a little gift upon arriving (this could be a little candle or consider partnering with a local massage therapist looking for new customers that would offer a coupon for a massage)
2. Giving her heated booties and some cream to pamper her feetsies
3. Supplying her with a heated neck warmer during the presentation
4. Taking a foot bath machine for her to soak in – or ion spa machine to detox

There are a lot of ideas out there – just get your wheels turning! Don’t forget – these DON’T have to be HOME parties. You can do businesses, local groups, etc… (and remember, if you just absolutely don’t want this as your platform for ONE Group, you should still try to find those who do!)

Fun Theme Parties! I think it would be great to give the parties a theme. Even a “juicing party” where everyone juices some fruits and veggies, or “organic salad” party where everyone can bring their own organic fruits and veggies or side dishes (this eliminates a lot of burden on the hostess), or how about organic chocolate fondue (everyone brings a fruit to dip) or organic cheese and wine…

If you don’t know what to say during a presentation, that is okay! Know your stuff, but I learned that you don’t have to LECTURE anyone. I went to a party for another company last month and all the presenter did was have a roll of tickets. She gave a ticket to anyone that asked her a question. The person at the end of the evening with the most tickets won a prize. This put all the questions and participation on the party attendees – and she basically didn’t have to do anything but answer their questions!

If you would like to bounce around MiSpa ideas or have a success story to share, please contact me as I would love to speak to you!

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Thank you for everything you do!

Until next week…

Let’s succeed together!

Many Blessings,
Candy

Weekly Team Update (11/28/07)

Dearest Fellow Organic Entrepreneurs,

Well, it has been awhile since I have sent out a weekly team update, and I certainly do apologize for the delay! I hope this finds you all happy and healthy and getting ready for the joyous holiday season.

There is much to tell as I haven’t even had a chance to share the highlights of the North American Conference with all of you yet. But instead of overwhelming you with massive details, I am going to put some “bites” of information in here for you and then host a conference call next week to elaborate on things and answer any questions.

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Conference Highlights

· New Travel Size Products are coming! (and they are darling J)
· New MiOrganic Future Website (if you want to see the demo, click HERE)
· Retail is returning in 2008 and Fundraising will definitely be worth the long awaited release!
· New Executive team will travel for training and seminars around North America
· Some new packaging is coming in plastic – but is better than glass and more eco-friendly!

Meeting Narelle was truly the highlight of the trip – and Colin too. (I had met Alf several times prior to the conference) Both are so lovely and dedicated and passionate about the cause, the mission and the solution. Just being in the same room with them, you couldn’t help but feel a twinge in your heart and soul that, “yes, I am on the right path.”

Also meeting Anne and Arun, Senior Executives from Australia, was a real treat for me. They were a wealth of knowledge and steadfast in their business building with tried and true methods that were beautiful in their simplicity.

If you didn’t see it in the ONE Group Newsletter, I received an award for being “The most enterprising Representative,” which was quite an honor! As a gift, I received one full year of being carbon neutral! :-)

Cheryl Rounds, my sponsor, and I had a lovely time visiting the islands and window shopping. I took quite a few pictures but have yet to have them all posted online to share. The scenery was gorgeous there – this was my first time to the west coast – and though the smoke from the fires prevented me from seeing the ocean from my balcony, one night we went in barefoot. Needless to say… brrrrrrr!!! (As I grew up in Florida, this chilly ocean was not something I was expecting!! If you could have seen how fast I ran out of the water, you would have probably fallen over from the outrageous belly laugh! )

I would have to say that all in all, it was quite a thrilling experience. Putting faces to the voices that I had heard for years was exciting. Learning all the various ways each representative builds their business – but with this incredible common denominator of dedication and devotion to the products and mission….

Well darnit, I said I wasn’t going to go on and on and look what I am doing! LOL!

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The Beautiful Narelle

We all know from pictures, and some of from the face to face meetings, that Narelle is just a stunningly beautiful woman. We also know based on this company, that she is a beautiful person inside as well.

I wanted to share this story with you as it truly touched my heart.

About two months ago I emailed Narelle about the prices of our products. Though I don’t see price as an obstacle to success in our business, I did see it as an obstacle to helping EVERYONE who would benefit from going organic. I wrote her an email explaining the poverty situation here in the United States. Much to my surprise, she wasn’t aware that it is more affordable to purchase 4 boxes of mac and cheese instead of one bunch of broccoli.

I told her empathetically of how my neighbor’s 2 year old son is being slathered in chemicals – yet, I am helpless to provide an affordable solution for the child with the prices of the soaps and shampoos well out of reach. I explained how this young, single mother was so attuned to hearing my lectures on avoiding chemicals and wanted the best for her son. (It truly was a turning point in my life to watch a young mother begin to cry as she realized what she was putting on her son’s developing body.)

I can’t say that I was surprised to receive Narelle’s concerned reply, because I knew that she was a kind and loving person, but I didn’t expect her to tell me she would try to figure out a way to create a more affordable product, and yet, that is exactly what she did. Just yesterday I received an email from her telling me she has begun work on the new product line. She is going to see if she can’t create a soap/shampoo all in one that would be affordable for ALL to use.

I can’t tell you how proud I am to be a part of this company. I can only say that I believe we are all guided to this destiny – or perhaps destiny is to final a word – I believe we are guided on this “journey” to make a huge difference in the world. Young, old, small, tall, black, white, rich or poor… we have a moral responsibility to spread the word of organics to anyone who will listen. You just never know the lives you will impact along the way!

Together… (you, me, Narelle and all of us with ONE Group)…we can make a difference!!

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My New Role with ONE Group

Several weeks of negotiations with the Directors and Ron Tracy have resulted in my acquisition of Ron's former ONE Group business centers. Prior to assuming his current role, Ron was successful in building a team to the level of Managing Executive and I now have the honor and opportunity to work directly with this exciting team.

As for all of you on my existing team, I am still here as your sponsor and upline and nothing within those dynamics will change. If you have questions or concerns, feel free to email or call me anytime!


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Holiday Emails for Your Preferred Customers – HURRY!

Have you sent out a notification to your Preferred Customers yet about the holiday shipping deadline? If not – you need to do that ASAP!

Be sure to include ideas for gifts with the ONE Group product line such as gift sets or baskets or coupling of products. For example; “Men’s Gift Set”, (include shaving essentials, etc. ) “Winter Weather Gift Set” (include jaffa lip balm, nourishing hand cream, reflect outdoor balm… ) “Pampering Spa Basket” (include facial products such as the ambrosia essence which has ingredients from around the world, garnet exfoliant with actual gemstones and purifying mask with exotic clay from New South Wales….etc.)

If you would like to get more ideas together for this – you may contact me this week to brainstorm, but remember… TIME IS LIMITED!! There are only about two weeks left for guaranteed holiday delivery!!

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Holiday Cards ARE Important

Don’t forget that your EXISTING Preferred Customers are your investment! It is a great idea this holiday season to send them a warm thank you for their patronage.

Affordably you can send homemade postcards that you personalize. Check any office supply store for cute holiday pre-printed cards that you can personalize or go plain and make your own! *Always, always, always personally sign your name (don’t use printer) and or a small message to the customer!

If you don’t have a lot of customers, simply send them a greeting card from a boxed set. And remember – next year you WILL have a LOT more!! :-)

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Groupie Conference Call – Where are all the Organic people???

Do you feel like you are at a standstill, not because you don’t know how to talk about the products, but you just don’t have anyone to talk about them to? Do you feel like you don’t know where to look or perhaps you have overturned every rock and still not a single person is there wanting to go organic?

Well - join us for our team Groupie Call next week to discuss some vital marketing strategies that you may not know about - or do know about and just aren’t getting the desired results.


Wednesday, December 5th at 9:00 PM EST
Call in: (641) 297-7200 Pin: 628483#


Need a Reminder? Click HERE to request an email reminder the day before the call!


Thank you for everything you do!

Until then…

Have a beautiful week!

Many Blessings,
Candy